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Anita L.'s avatar

The challenge with with AI shopping agents is that the attack surface increases exponentially.

Cash - you can be robbed

Card - your card number can be stolen

AI shopping agents - Now we have an entirely new and much broader ground for bad actors to make money by influencing these agents, and they don't even have to steal your credit card number!

Michael Quoc's avatar

Great article. And I believe agentic payment technology is advancing faster than the trust layer. In other words, agentic payments may work, but consumers don't trust AI with their credit cards, and they also don't trust AI to provide accurate and unbiased product recommendations. My company recently surveyed 1,463 consumers, and 86% of those using AI to shop double-check AI product recommendations (and for good reason).

This suggests we're missing a verification engine for shopping agents that validates product claims, pricing information, availability, discount codes, etc. Where do you think that might fit into agentic shopping workflows?

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